Go to IDEKU
English
Find the insights and best practices about our product.
Getting Started
Download the Apps (POS, KDS, Kiosk)
How to Add a POS Device in the Portal
How to Log In to the POS
Menu
What is Menu?
How to Create a Menu
How to Create Categories
How to create Items
How to Set Up Modifiers
How to Configure Menu Availability Schedule
How to Configure Store Availability and Inventory
Bulk Create & Update Menu Items
Store Operations & Settings
Configure Store Operating Hours and Delivery Availability
Adding and Managing Stores
Managing Users and Permissions
POS Operations
How to Create an Order on POS
Checkout & Payment on POS
Refunds & Voids on POS
Managing Shifts on POS
Managing Orders on POS
Ordering Channel
Setting Up QR Ordering
Setting Up the Kiosk
Setting Up the GrabFood Integration
How to Set Up and Manage Scheduled Orders
Table and Dine-In Operations
How to Set Up and Manage Tables (Dine-In)
Order Fulfillment
How to Set Up KDS (Kitchen Display System) and EDS (Expedite Display System)
Queue Number Display (QND)
Checkout & Payments
Configure Tax & Service Charge
Setting Up Offline Payment
How to Set Up Stripe
Promotions & Customer Engagement
Loyalty Members vs Non-Members: What's Included
Loyalty Program
Getting Started with Loyalty: Set Up Membership Info
Membership QR Code — Let Customers Scan to Join
Tiers & Segments: Rank Your Members
Digital Stamp: Reward Repeat Purchases
Points: Earning, Redemption & the Points Marketplace
Vouchers: Create & Manage Member Offers
Reports & Analytics
Viewing Order Data in the Portal (Orders vs Analytics)
Home
Store Operations & S...
Store Operations & Settings
Manage key operational configurations such as store hours and staff permissions.
Configure Store Operating Hours and Delivery Availability
Adding and Managing Stores
Managing Users and Permissions
